Your privacy is important to us. At Hippo Wallet, we follow a few fundamental principles: We don’t store any of the user’s identifiable information. That being said, your contact information, such as your phone number, social media handle, or email address (depending on how you contact us), may be collected when you report a bug or other error related to Hippo Wallet. Nonetheless, we don’t share your information with third parties. If you have any questions or concerns about this policy, please reach out to us at [email protected].
HOW YOU ACCEPT THIS POLICY
HIPPO WALLET PARTNERS
It is also important to note that we have partnered with Onramper and Transak for payment gateways. While they might collect personal data from the users when buying and selling assets, our server will never store any of their identifiable information and transaction.
Collected Categories Of Data And Why We Need It
HOW WE COLLECT INFORMATION
In addition to the information we collect as stated above, we may also collect more data when users a.) utilize our Email Support or the Contact Us option, b.) and report a bug or other error with the Hippo Wallet app via Jira support.
HOW WE USE THE INFORMATION WE GATHER
We primarily use the limited information we collect to enhance the Hippo Wallet app.In some ways we may use these data to: a.) contact you when necessary; b.) respond to your comments, questions, or issues related to bugs or errors with Hippo Wallet; c.) provide you with additional information; d.) send you information and marketing materials about services and products available through Hippo Wallet, using push notifications or other means;Additionally, we may combine aggregate information from the pixel tags, web beacons, and cookies with similar data we collect from other visitors to help us improve our services.
Protection Of Us And Others
If you delete your Wallet or addresses from the Hippo Wallet applications, uninstall Hippo Wallet mobile applications from your device, or request that your information be deleted, we still may retain some information that you have provided to us to maintain Hippo Wallet or to comply with relevant laws.We store data as long as we need it and the retention practice depends on the type of data we collect, the regulatory burden, and how we use the personal data.The retention period is based on criteria that include legally mandated retention periods, pending or potential litigation, tax and accounting laws, intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving.However, we will never share them with any third party without relevant and important reason to do so.
We employ several physical and electronic safeguards to keep your information safe, including encrypted user passwords, two-factor verification and authentication on passwords where possible, and securing all connections with industry-standard transport layer security.Even with all these precautions, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events, including but not limited to hardware or software failure or unauthorized use.Any information that you provide to us is done so entirely at your own risk.
ONLINE TRACKING AND HOW WE RESPOND TO DO NOT TRACK SIGNALS
Online tracking is the collection of data about an individual’s Internet activity used to deliver targeted advertisements and for other purposes. Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to websites that a visitor does not want to have his/her online activity and behavior tracked. If an online service elects to respond to a particular DNT signal, the service may refrain from collecting certain personal information about the browser’s user.Not all browsers offer a DNT option, and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many website operators, including Hippo Wallet, do not take action to respond to DNT signals. For more information about DNT signals, visit https://allaboutdnt.com.
Effective Date: January 12, 2023