Collected categories of data and why we need it
Depending on the type of service you use, we might collect the following categories of personal data: - data that identifies you such as your IP address, language, country, browser type, and version, time zone setting, browser plug-in types, some location information about where you might be, operating system and version; - data on how you use the Website such as your URL clickstreams (the path you take through the Website), page response times, download errors, how long you stay on web pages, what you do on those pages, how often, and other actions; We do not intend to collect public or private keys, as well as the mnemonic phrase of your wallets. You are the only person in full control of the funds you store in Hippo Wallet.
HOW WE COLLECT INFORMATION
When You Contact Us. We may collect certain information if you choose to contact us, if you use our Services, or if you report a bug or other error with Hippo Wallet. This may include contact information such as your name, email address, and phone number.
HOW WE USE THE INFORMATION WE GATHER
We primarily use the limited information we collect to enhance Hippo Wallet. Except if we sell all or a portion of our business, or as otherwise described below, we do not rent, trade, or sell your Personal Information. Use of Information to Provide Hippo Wallet to You Some ways we may use your Personal Information is to: Contact you when necessary; Respond to your comments, questions, or issues related to bugs or errors with Hippo Wallet; Provide you with additional information; Send you information and marketing materials about services and products available through Hippo Wallet, using push notifications or other means; Train our team members; or Other internal business purposes. Additionally, we may combine aggregate information from the pixel tags, web beacons, and cookies with similar data we collect from other visitors to help us improve our Services. When doing so, we do our best to ensure that any aggregated information cannot be linked back to you.
Protection of Us and Others
If you delete your Wallet or addresses from the Hippo Wallet applications, uninstall Hippo Wallet mobile applications from your device, or request that your information be deleted, we still may retain some information that you have provided to us to maintain Hippo Wallet or to comply with relevant laws. We store personal data as long as we need it and the retention practice depends on the type of data we collect, regulatory burden, and how we use the personal data. The retention period is based on criteria that include legally mandated retention periods, pending or potential litigation, tax and accounting laws, intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving.
We employ several physical and electronic safeguards to keep your information safe, including encrypted user passwords, two factor verification and authentication on passwords where possible and securing all connections with industry standard transport layer security. Even with all these precautions, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events, including but not limited to hardware or software failure or unauthorized use. Any information that you provide to us is done so entirely at your own risk.
ONLINE TRACKING AND HOW WE RESPOND TO DO NOT TRACK SIGNALS
Online tracking is the collection of data about an individual’s Internet activity used to deliver targeted advertisements and for other purposes. Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to websites that a visitor does not want to have his/her online activity and behavior tracked. If an online service elects to respond to a particular DNT signal, the service may refrain from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option, and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many website operators, including Hippo Wallet, do not take action to respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.